Josie Scioli is Deputy City Manager, Corporate Services at the City of Toronto where she provides strategic leadership to the City’s Facilities Management, Strategic Business Management, Real Estate Services, Fleet Services, 311 Toronto, Information & Information Technology and Environment & Energy divisions.
In this role, she manages to consistently apply her strong customer service focus to every initiative, whilst simultaneously driving transformational change and achieving competitive organizational results.
Josie Scioli holds a Bachelor of Economics and Commerce from the University of Toronto and brings a wealth of experience from both the public and private sectors.
Prior to joining the City of Toronto, Josie was a senior executive at Toronto Community Housing where she led the maintenance and construction service delivery portfolio. There she redefined its core services, reinforced a facilities management framework and created a “customer first” philosophy to build a high-performing culture.
In the private sector, Josie worked at Bell Canada for 18 years where she held progressively senior positions. With a multi-disciplinary approach, Josie achieved notable successful outcomes in various aspects of the business with her root principles of customer service excellence, financial accountability and talent management.
Recognized as an authentic leader with a natural ability to build high performance cultures, cultivating customer service excellence, and creating a “Customer First” culture amongst diverse teams, she is also well known for her passion and commitment beyond the work environment that extend deep into the community. Not only does she champion the Toronto Public Services Women’s Network, inspiring and empowering women to lead in today’s fast paced and challenging environment, but she also leads the United Way fundraising efforts.